This past week has been extremely busy for me, as part of this "busyness" I have had to ensure that I follow three rules of leaving a good impression - timing, courtesy, and attitude.
Timing - Timing means many things, but in the case of this past week it means ensuring you arrive at the correct time, stay the best amount of time, and reiterate that your time was given to a worthy cause in speaking to the school/charity/organisation. It's all about showing your professionalism, your passion, and your desire to help others - through your responsible action of "spending time" on them. People feel appreciated when you give them your time, they feel that you are truly invested in their interests and through taking time you really do want to help them live to their potential.
Timing is important, don't forget that your time is precious and special and to give a huge chunk of it to someone else means you care about them, you care about their time and their goals/desires/intentions.
Courtesy - An easy and obvious one, be polite in your attitude to people. Be friendly, be open, be courteous! Now I can struggle to be open with people, I am a speaker - but that is my professional face; my personal face, my deep inner personality is one of introversion and reservedness (don't die of shock!). I can struggle with opening myself to people, but I don't let this get in the way of being polite and accommodating. Don't let your personality idiosyncrasies get in the way of your relationships with people, remember first impressions can make and break you = always be courteous!
Attitude - I have always had a positive attitude with most things . . . I do have an issue, however, where I wish to please everyone every time. This can sometimes mean a clash of timing, personalities, and the inability to say no. Now, if I follow these three rules that I am laying out here for you then I (and you) shouldn't have any problems, right? Right - as long as you keep your attitude positive! You see, anything can be sorted out to the satisfaction of everyone if one keeps a positive attitude.
Keeping in mind these three rules when interacting with a client (or even a friend or family member) then you can't go wrong really. It's all about treating people how you like to be treated, I mean, you like it when people give up their time for you, are polite, and have a positive attitude, right? Well do the same, and even in the most disastrous of situations you can handle yourself with aplomb.
So in your interactions with fellow peeps remember - Timing + Courtesy + Attitude = the most successful of interactions!